This Privacy Policy for Panasonic Industrial Devices Sales Company of North America (PIDSA) (“Panasonic Industrial Devices Sales Company of North America”, "PIDSA", “we” or “us”) explains how Panasonic collects, uses, and discloses information about you when you access or use our websites, mobile application(s), and other products and services (collectively, the “Services”), contact our service team, engage with us on social media, or otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third party social media sites, request customer support, or otherwise communicate with us.
The types of information we have collected includes:
We also collect your information if you post, display and/or publish user content on the website through the use of cookies (as explained below). Additionally, when you enter any password-protected area of our website, our website will recognize you and collect information that you submit through the use of authentication tokens tied to user accounts created on or through an integrated third-party user database.
We may collect or use, or have collected your Personal Data during the 12‐month period prior to the effective date of this CCPA Appendix for the following business or commercial purposes. We do not use or disclose your Sensitive Personal Data for purposes other than those specified in CCPA. We do not collect or process your Sensitive Personal Data for the purpose of inferring characteristics about you.
We collect information about your use of the Services, such as the search terms you enter, your location, financial payment information, and the identity of your devices.
When you access or use our Services or transact business with us, we automatically collect information about you, including:
We may obtain information from other sources and combine that with information we collect directly from you. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources. Additionally, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.
We use the information we collect to deliver the products and services you request and customize your experience with us, to administer your account, and to target advertisements based on users’ interests and to understand how users interact with ads. We may also use the information we collect to:
We may disclose the categories of personal information described above as follows or as otherwise described in this Privacy Policy:
With your consent or at your direction. Panasonic Industrial Devices Sales Company of North America requires its vendors, consultants, and service providers that have access to your information to maintain the confidentiality of your information and to comply with the safeguards provided in this privacy policy. We also provide our vendors, consultants, and service providers with our opt-out lists so that communications sent on behalf of Panasonic are not sent to opt-out participants.
During the past 12 months, we disclosed identifiers such as IP addresses, internet and other electronic network activity information, device information, mobile network information, pages viewed, time spent on pages or in apps, links clicked, conversion information, and data that may be deemed sensitive, such as precise geolocation information and payment information to our advertising partners, payment processors, platform partners, installers, distributors and resellers. This practice is discussed further below. Panasonic Industrial Devices Sales Company of North America may disclose aggregated statistics about visitors to its website, along with anonymous information collected from other sources. We may also disclose aggregated or de-identified information with third parties (such as advisors, promotional sponsors, and investors), which cannot reasonably be used to identify you, for various business purposes, including conducting general business analysis and developing website content and services.
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Panasonic Industrial Devices Sales Company of North America and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or http://www.youronlinechoices.eu/ if you are located in the EU. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.
Our Cookie Policy sets out details of the individual cookies we use and the purposes for which we use them. The Cookie Policy can be accessed here: Cookie Policy.
Panasonic Industrial Devices Sales Company of North America allows certain companies to place tracking technologies like cookies and pixels on our sites, which allow those companies to receive information about your activity on Panasonic that is associated with your browser or device for various purposes, including targeted advertising. The companies may use that data to serve you more relevant ads on our sites or others. Under some state laws, sharing data for online advertising like this is considered to be a “sale” of information.
You always have full control over whether these technologies work on your devices. You can disable them entirely by clicking the “Do Not Sell My Information” link on our website.
We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We may retain records related to:
Panasonic Industrial Devices Sales Company of North America is based in the United States and we process and store information in the U.S. Our websites are intended for users in the United States and its territories and possessions, but if you use the websites from any country outside the United States, the various communications will necessarily result in the transfer of information across international boundaries, and by visiting the Website, you consent to these transfers as required or permitted by applicable law. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps (such as implementing contractual safeguards) to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it. For more information on the appropriate safeguards in place and to obtain a copy of such safeguards, please contact us at the details below.
This section provides information, organized in accordance with the CCPA, for residents of California:
In the past twelve months, we have collected, used, and disclosed personal information, as described below, for our business and commercial purposes:
We use the personal information described above to deliver the products and services you request and customize your experience with us, to administer your account, and to target advertisements based on users’ interests and to understand how users interact with ads. We also use the information we collect for the following business purposes:
We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We may retain records related to:
We sell or share internet and other electronic network activity information, including sensitive data, to marketing and advertising partners for targeted advertising and cross behavioral advertising purposes. We do not sell or share sensitive personal information or the personal information of consumers under 16 years of age.
To opt out of the selling or sharing of your personal information, click the “Do Not Sell My Information” link on our website.
In some circumstances, you may have the right to object to Panasonic Industrial Devices Sales Company of North America’s use of your information. If you wish to delete or deactivate your account, please email us at privacy@us.panasonic.com or call us at (855) 772-2891, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
You must be at least 18 years of age to use our website or Services. Panasonic Industrial Devices Sales Company of North America does not knowingly collect, sell, share, or maintain any personal information from children under the age of 16, and no part of our website is designed with the purpose of attracting such children.
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, may no longer function properly. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
The website uses “cookies” that may be sent to your computer and which contain information allowing us to recognize when you are viewing the website and to keep track of your preferences. The cookies also automatically collect information about your activity on our website, such as the web pages that you visit, the links that you click, and the searches that you conduct.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from Panasonic Industrial Devices Sales Company of North America by following the instructions in those emails or by emailing privacy@us.panasonic.com. You may also call us at (855) 772-2891.If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Depending on where you reside, you may have the following rights with respect to your personal information, subject to applicable exceptions. In the event of a conflict between your rights, as described in this section, and any rights further described in this privacy policy, the terms of this section shall prevail.
If you would like to request to exercise one of these rights, please contact us at privacy@us.panasonic.com.. You may also call us at (855) 772-2891.
To process your requests to access, know, delete, or correct the personal information, we must be able to verify your identity to a reasonable degree of certainty. To verify your identity, we will ask you to provide your contact information and additional identifiers based on your relationship with us. Before we process your request, we will match these data points with data points we currently maintain to verify your identity and your relationship with us.
When you use an authorized agent to submit a request, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. Authorized agents may use the channels listed above to submit requests.
Certain states provide a right to appeal decisions we make relating to your request to exercise your rights. Please contact us if you would like to appeal a decision.
If you are in the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.
If you are in the EEA, when we process your personal data we will only do so in the following situations:
Please note that by “legitimate interest” we mean the interest of our business in conducting and managing our business to enable us to give you or others the best service, provide the information you are requesting from us, expand or enhance our business, or protect our rights. We consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us at the details below.
You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us as indicated below.
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
If you have any questions about this Privacy Policy, please contact us at: privacy@us.panasonic.com.You may also call us at (855) 772-2891.