LAST UPDATED – 12/31/2019
This Privacy Policy for Panasonic Industrial Devices Sales Company of North America (PIDSA) (“Panasonic Industrial Devices Sales Company of North America”, "PIDSA", “we” or “us”) explains how Panasonic Industrial Devices Sales Company of North America's Marketing, Digital, & Communications Group collects, uses, and discloses information about you when you access or use our websites, mobile application(s), and other online products and services (collectively, the “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
A table summarizing the contents of this Privacy Policy appears below, followed by the policy in full. Should there be any discrepancy between the table and the full Privacy Policy, the language of the full Privacy Policy shall govern.
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, credit card information, security preferences, and any other information you choose to provide. We also collect your information if you post, display and/or publish user content on the website through the use of cookies (as explained below). Additionally, when you enter any password-protected area of our website, our website will recognize you and collect information that you submit through the use of authentication tokens tied to user accounts created on or through an integrated third-party user database.
We collect information about your use of the Services, such as the search terms you enter, your location, financial payment information, and the identity of your devices.
Automatically Collected Information
When you access or use our Services or transact business with us, we automatically collect information about you, including:
We may obtain information from other sources and combine that with information we collect directly from you. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources. Additionally, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.
We use the information we collect to deliver the products and services you request and customize your experience with us, to administer your account, and to target advertisements based on users’ interests and to understand how users interact with ads. We may also use the information we collect to:
We may share information about you as follows or as otherwise described in this Privacy Policy:
Panasonic Industrial Devices Sales Company of North America requires its vendors, consultants, and service providers that have access to your information to maintain the confidentiality of your information and to comply with the safeguards provided in this privacy policy. We also provide our vendors, consultants, and service providers with our opt-out lists so that communications sent on behalf of Panasonic Industrial Devices Sales Company of North America are not sent to opt-out participants.
Panasonic Industrial Devices Sales Company of North America will not sell, rent, or market your information collected on the website to non-affiliated third parties for their marketing purposes, unless we have received your consent. However, Panasonic Industrial Devices Sales Company of North America may disclose aggregated statistics about visitors to its website, along with anonymous information collected from other sources. We may also share aggregated or de-identified information with third parties (such as advisors, promotional sponsors, and investors), which cannot reasonably be used to identify you, for various business purposes, including conducting general business analysis and developing website content and services.
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Panasonic Industrial Devices Sales Company of North America and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or http://www.youronlinechoices.eu/ if you are located in the EU. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.
Our Cookie Policy sets out details of the individual cookies we use and the purposes for which we use them. The Cookie Policy can be accessed here: Cookie Policy.
Panasonic Industrial Devices Sales Company of North America allows certain companies to place tracking technologies like cookies and pixels on our sites, which allow those companies to receive information about your activity on Panasonic Industrial Devices Sales Company of North America that is associated with your browser or device. The companies may use that data to serve you more relevant ads on our sites or others. Under some state laws, sharing data for online advertising like this may be considered a “sale” of information. Except for this kind of sharing, Panasonic Industrial Devices Sales Company of North America does not sell any of your information.
You always have full control over whether these technologies work on your devices. You can disable them entirely using our cookie consent preference tools as described in our Cookie Policy, or by clicking the “Do Not Sell My Information” link on our websites. The Cookie Policy can be accessed here: Cookie Policy.
We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We may retain records related to:
Panasonic Industrial Devices Sales Company of North America is based in the United States and we process and store information in the U.S. Our websites are intended for users in the United States and its territories and possessions, but if you use the websites from any country outside the United States, the various communications will necessarily result in the transfer of information across international boundaries, and by visiting the Website, you consent to these transfers as required or permitted by applicable law. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.
You may access, amend, update, or correct your information at any time by logging into your account or emailing us at privacy@us.panasonic.com. You may also call us at (855) 772-2891. In some circumstances, you may have the right to object to Panasonic’s use of your information. If you wish to delete or deactivate your account, please email us at privacy@us.panasonic.com or call us at (855) 772-2891, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
You must be at least 18 years of age to use our website or Services. Panasonic Industrial Devices Sales Company of North America does not knowingly collect or maintain any personal information from children under the age of 13 and no part of our website is designed with the purpose of attracting such children.
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, may no longer function properly. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
The website uses “cookies” that may be sent to your computer and which contain information allowing us to recognize when you are viewing the website and to keep track of your preferences. The cookies also automatically collect information about your activity on our website, such as the web pages that you visit, the links that you click, and the searches that you conduct.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from Panasonic Industrial Devices Sales Company of North America by following the instructions in those emails or by emailing privacy@us.panasonic.com. You may also call us at (855) 772-2891.If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at privacy@us.panasonic.com. You may also call us at (855) 772-2891.
If you are in the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.
Legal Basis for Processing
If you are in the EEA, when we process your personal data we will only do so in the following situations:
Data Subject Requests
You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us as indicated below.
Questions or Complaints
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
If you have any questions about this Privacy Policy, please contact us at: privacy@us.panasonic.com.You may also call us at (855) 772-2891.